Who We Are

Our website address is: https://kuku.ie

This website is operated by KuKu Play Systems ("we," "us," or "our"), located in Waterford, Ireland. You can contact us via email at kevin@kuku.ie or by phone at 087 347 1760.

What Personal Data We Collect & Why We Collect It

• Order & Enquiry Information: When you place an order, request a quote, or contact us through our website, we collect personal information such as your name, delivery/installation address, email address, phone number, and payment details. We use this data to process orders, schedule delivery and installation of your play equipment, and communicate with you about your order.

• Customer Accounts: If you create an account on our site, we store the personal information provided in your user profile. You can view, edit, or delete your personal information at any time (except your username).

• Cookies: We use cookies to keep track of items in your shopping cart, maintain your login session, and improve your browsing experience.

• Analytics: We collect non-personal analytics data (such as IP addresses and browsing behavior) to analyze site traffic and improve our services.

Who We Share Your Data With

We do not sell your personal data. We only share relevant details with trusted third parties necessary to run our business, including:

• Payment processors to complete transactions securely.

• Delivery/installation partners, where required, to fulfill your order.

• Automated spam detection and security services.

How Long We Retain Your Data

If you register an account or purchase a product, we retain your personal information and order history for customer support, warranty verification, and tax/legal record-keeping obligations.

What Rights You Have Over Your Data

If you have an account on this site or have placed an order, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include any data we are required to keep for administrative, legal, or security purposes.